We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns and Refunds
Due to sterility and health concerns, all product and program sales are non-returnable and non-refundable.
Late or missing refunds (if applicable)
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done
all of this and you still have not received your refund, please contact us at firstname.lastname@example.org.